Request an OTP (One Time Passcode) to reset your password or chat with our team for support.

FamBear is an award-winning care platform recognized by UN Women as a Care Champion and a founding member of the UN Network of Inclusive Care Entrepreneurs (NICE). Unlike general classifieds or unvetted directories, caregivers on FamBear complete a comprehensive Care Trust Score process, including an AI-powered skills assessment, an in-person competency evaluation, and certified care training.

Whether families need a trusted nanny/babysitter for a few hours, ongoing care, or specialist support, FamBear makes finding quality care simple. Families benefit from AI-powered and personality-based caregiver matching, responsive on-demand booking backed by our dedicated customer care team, VIP personal assistants, and access to child development specialists—including occupational therapy (OT), physical therapy (PT), speech-language pathology (SLP), and psychology (PsyD)—all in one trusted platform.

Yes. FamBear is internationally recognized as one of the Best Digital Care Platform in Asia-Pacific (UN Women Care Accelerator) and is a founding member of the UN Network of Inclusive Care Entrepreneurs (NICE). School partners include NIST International School, St. Andrew's International School, The British School of Bangkok, KIS International School, and several other leading international schools in Bangkok — reflecting the trust families and institutions place in FamBear's caregiver network.

FamBear connects families with a wide range of care professionals including: babysitters, nannies, maids and housekeepers, senior and elderly caregivers, tutors, cooks, nurses, parenting assistants, pet caregivers, occupational therapists (OT), physical therapists (PT), speech-language pathologists (SLP), and psychologists (PsyD). Caregivers are independently vetted through FamBear's Care Trust Score system.

Absolutely. FamBear was built with Bangkok's local and international community in mind. The platform supports English, Thai, and other languages, and many caregivers on the platform speak multiple languages. FamBear is a partner school network member with several of Bangkok's top international schools, making it a natural choice for expat families relocating to Thailand.

FamBear's platform is available in many of the world's most widely spoken languages, making it accessible to families from diverse linguistic backgrounds. Language availability may vary for certain features, services, or content. Customer support is available in English and Thai via LINE Official Account, WhatsApp, email, and phone. For full details, please refer to FamBear's Terms of Use at fambear.com/terms-of-use.

Whether you're a customer looking for care services or shop products, or a caregiver seeking job opportunities, our platform makes it easy to connect. Here’s a quick overview of how everything works for everyone.

How It Works for Customers (CARE)
Choose Your Service – Input your location to view mini profiles.
Create an Account – Sign up to access caregiver details.
Search – Browse profiles, use our filters or AI to enhance your search.
Select a Plan & Pay – Choose a plan and complete payment.
Verify & Connect – Complete verification and contact caregivers (use the personality profile for optimal matching).

How It Works for Caregivers (JOBS)
Sign Up – Select your location and create an account.
Build Your Profile – Add your bio, experience, and personality details.
Complete Payment – Activate your account.
Get Approved – Our team verifies your profile.
Start Applying – Browse and apply for jobs!

How It Works for Customers (SHOP)
Select Shop – Choose your location and browse products.
Search & Add to Cart – Select products or use AI to find what you need.
Create an Account – Provide your details.
Complete Payment – Securely pay for your order.
Order Confirmation & Delivery – Receive an email with order details, your account updated, and your products delivered!

The quickest way to book a babysitter or nanny or any caregiver for shorter term is to contact our team directly via Agent Chat.
You can also contact caregivers directly with a Pro or Premium plan. Simple, easy and the best prices :)

Our PRO Plan is our most popular affordable plan at ~ 1000 THB (around $30 USD) and offers great value. It allows you to directly contact service providers, post jobs, use our AI matching and personality matching all valid for 1 month.

Our PREMIUM Plan is our BEST DEAL plan at ~ 3000 THB (around $100 USD) and offers amazing value. It allows you to directly contact service providers, post jobs, use our AI matching and personality matching plus create care checklists and customer and caregiver agreements all valid for 12 months. This plan is great for families.

Our VIP plan features plus a personal assistant to support you with the hiring process and up to 2 caregiver replacements in 3 months if needed. (~6,000 THB ~$200 USD). Only valid on certain services.
Customers subscribed to the VIP Plan are entitled to up to 2 caregiver replacements within 3 months, whichever limit is reached first. A maximum of 5 replacement profiles to review and 2 free interviews are included. Please see our terms of use for additional legal terms and conditions.

Coming Soon! FamBear SHOP offers specialized equipment for families, schools, and pediatric centers supporting children with diverse needs. How may we assist you today?

All payments must be made through the platform using approved methods, which vary by market and service. Options may include credit cards, bank transfers, e-wallets, cash, subscriptions, and more. All payments are non-refundable and no warranty or guaranteed is offered or implied.

Payments are due 72 hours in advance to confirm your booking or before using the service to contacting service providers. If you paid FamBear directly for on-demand services and the caregiver doesn't show, we will find you a replacement or we'll refund the unused portion paid directly to us. Our team is here to help!

All FamBear platform fees and payments are non-refundable. There are no cancellations or refunds once payment has been made. By paying your invoice, you agree to all FamBear terms and conditions. For full details, please refer to FamBear's Terms of Use at fambear.com/terms-of-use.

FamBear uses a multi-layer Care Trust Score system: an AI skills assessment, an in-person skills test, and Care Training certification. Caregivers also undergo background checks verified by authorities. Only caregivers who pass all stages appear as verified on the platform.

FamBear does not employ or directly manage any caregiver, specialist, or user of the site. Accordingly, FamBear is not responsible for the actions, conduct, or omissions of any user who interact through the Platform or any method of communication. FamBear provides the Platform "as-is" and disclaims all warranties. No warranties or guarantees are offered or implied.

Yes! We have iOS & Android apps for the best experience. Download now or use our mobile or desktop website :)

Our team is based in Bangkok, operating Monday to Saturday, 9 AM to 6 PM (excluding holidays). We'll respond to your request as quickly as possible!

Yes. FamBear operates as a legally registered business entity in Thailand and is officially registered with the Department of Business Development (DBD), Ministry of Commerce, Thailand. We are committed to operating professionally and in compliance with Thai business regulations while providing trusted services.

Sign up at fambear.com/jobs, create your caregiver profile with your bio, experience, and personality details, complete your account activation payment, and wait for our team to verify and approve your profile. Once approved, you can browse and apply for available care jobs posted by families on the platform.

Sign up at fambear.com/jobs, create your caregiver profile with your bio, experience, and personality details, complete your account activation payment, and wait for our team to verify and approve your profile. Once approved, you can browse and apply for available care jobs posted by families on the platform.